Chatbot auto-reply for social messaging

Reply faster on Facebook, Instagram & WhatsApp.

Turn everyday messages into automated conversations. Interiors 1 helps businesses answer common questions, welcome new contacts, qualify leads and guide customers to the right next step across Messenger, Instagram Direct and WhatsApp.

24/7 automatic replies Multi-platform workflows Human handoff ready
Automation inboxBot online
FacebookInstagram
Hi! What services do you offer?
Hello 👋 I can help with pricing, availability and common questions. Which option would you like?
Pricing
Great — I’ll show you the available plans and help you choose the right one.
AUTO REPLYInstant response
LEAD FLOWCollect & route
One conversation flowUse the same core logic across Facebook, Instagram and WhatsApp, then tailor each channel.
Three platforms

Automatic replies where your customers already message you.

Build channel-specific chatbot experiences for Facebook Messenger, Instagram Direct and WhatsApp while keeping your customer journey consistent.

FB

Facebook Messenger Chatbot

Automatically respond to Messenger conversations and guide people from their first message to the right information or next action.

  • Welcome and instant-reply flows
  • Keyword-based answers
  • FAQ and service information
  • Lead details and contact capture
  • Human handoff when needed
IG

Instagram DM Chatbot

Handle common Instagram Direct questions automatically and turn social engagement into structured private conversations.

  • Automatic DM responses
  • Comment-to-message workflows
  • Keyword and campaign triggers
  • Lead qualification questions
  • Route complex chats to a person
Automation features

From first message to qualified conversation.

The chatbot can be designed around your real customer questions, products, services and internal follow-up process.

Instant Auto Replies

Respond immediately to greetings, common enquiries, service questions and frequently repeated messages.

🔑

Keyword Triggers

Launch the right reply or conversation path when a customer sends a configured keyword or phrase.

🧭

Guided Conversation Flows

Use buttons, choices and questions to guide users toward pricing, support, booking or other next steps.

👤

Lead Collection

Ask for useful contact or enquiry details and organize the information before a team member follows up.

🤝

Human Handoff

Automation can handle routine questions and pass more complex conversations to a real person when appropriate.

🔄

Multi-Platform Logic

Reuse your core customer journey across Facebook, Instagram and WhatsApp while adapting copy and triggers per channel.

Chatbot plans

Start with one channel or connect all three.

Prices, plan names and included features are generated from the editable SITE_CONFIG section at the bottom of this file.

How it helps

Automate routine messages without losing the human option.

A chatbot is most useful when it removes repetitive work and makes the next step clearer. We focus on practical flows that answer common questions quickly while keeping a clear path to human support.

Faster first response
Customers can receive useful information immediately.
More consistent answers
Common questions can follow a defined response flow.
Better lead routing
Collect the right details before a person takes over.
01

Choose your platforms

Select Facebook Messenger, Instagram Direct, WhatsApp, or all three.

02

Build your reply flow

Define FAQs, keywords, welcome messages, lead questions and handoff rules.

03

Test and launch

Review the conversation path, connect approved accounts and publish the automation.

FAQ

Common chatbot questions.

These answers can be edited to match your exact product, integrations and support model before you publish the site.

Can the chatbot work on Facebook, Instagram and WhatsApp?

Yes. The service can be presented as supporting chatbot auto-reply workflows for Facebook Messenger, Instagram Direct and WhatsApp. The exact functions available depend on the platform, account type, permissions and integration method you use.

Can it answer customers automatically 24/7?

Automated flows can respond at any time when the connected platform and integration are available. You can configure welcome messages, FAQs, menus, keywords and other routine responses.

Can a real person take over the conversation?

Yes. A practical setup should include a human handoff path so staff can continue conversations that need personal attention or cannot be handled by automation.

Can it collect customer information?

Yes, if your setup and applicable platform rules allow it. The chatbot can ask for details that are relevant to the enquiry. Your privacy policy should explain what information is collected and how it is used.

Is this website affiliated with Meta?

No. Interiors 1 is an independent service. Facebook, Instagram, Messenger and WhatsApp are trademarks of their respective owners. Any production integration should follow the applicable platform terms and permissions.

Ready to automate replies?

Tell us which platform you want to connect.

Choose Facebook Messenger, Instagram, WhatsApp or all three. Replace the example contact details below with your real email address and WhatsApp number before publishing.